The certificate that expires next month, found this month.
A care provider running two homes with 120 staff, a mandatory training matrix per role, and an inspection that can ask for evidence at any time.
This is a worked example built from the real product, not a testimonial from a named customer. Figures show what the workflow removes, and the maths behind them is stated on the page. We would rather show you an honest model than invent a case study.
A tracker only one person understood.
Compliance lived in a workbook with a tab per home and conditional formatting that turned cells red — once someone remembered to update the dates. The person who built it had left, and the person who maintained it was on leave for two weeks every August. Expiries were usually found by accident: a manager checking a file before a shift, or worse, an inspection asking for a certificate that lapsed in March. Rostering had no connection to any of it. Someone whose registration expired on the 14th was still on the rota for the 15th, because the rota did not know.
What the week looked like
- A spreadsheet tracker updated manually, when remembered
- No warning before an expiry, only after
- Training matrix maintained separately from the records
- Rota unaware of qualifications entirely
- Evidence for inspection assembled by hand each time
What replaced it, step by step.
Documents become the source
Certificates, DBS, registrations and right-to-work evidence are uploaded against each person, each with its expiry date.
The board derives itself
Red, amber and green per person and per home are calculated from those dates — no separate tracker to fall behind.
Reminders fire early
Both the manager and the individual are nudged weeks before amber turns red, because the renewal is usually theirs to do.
Scheduling respects it
With blocking enabled, an expired mandatory qualification stops an assignment rather than merely warning about it.
One board, both homes, always current.
Because the board is derived from the documents rather than typed into a tracker, it cannot silently go stale. Uploading a renewed certificate turns the row green the moment it lands.
- Status per person and per requirement, rolled up per home
- DBS, registrations, visas, right to work and training in one view
- Exportable evidence for an inspection, per home and per period
- Audit log of who changed what and when
| Employee | Home | DBS | Registration | Training | Status |
|---|---|---|---|---|---|
| Grace Adeyemi | Oakwood | Valid | Valid | 3 of 3 current | Green |
| Tom Hughes | Oakwood | Valid | Not required | Moving & handling due in 18 days | Amber |
| Rosa Lima | Elm House | Expired 2 Oct | Not required | 3 of 3 current | Red · not rostered |
Cover that is qualified cover.
Skills-based assignment means a post that needs a registration only offers itself to people who hold one. Open shifts go to the qualified, available pool — including bank staff — instead of a phone list.
- Only qualified staff offered a restricted post
- Bank and agency workers on the same rota with their own compliance
- Clash detection against approved leave and unavailability
- Live “who’s in” board per home
| Shift | Post | Requires | Offered to | Status |
|---|---|---|---|---|
| Sat 18 · Night | Nurse in charge | Nursing registration | 4 qualified, available | Claimed |
| Sun 19 · Early | Care assistant | Moving & handling | 11 qualified, available | Open |
| Sun 19 · Late | Medication round | Medication training | 2 staff · 1 bank | Claimed by bank |
Where the numbers come from.
Stated openly so you can check them against your own operation rather than take them on trust.
Modelled on the workflow described above. Your operation will differ — the point is which tasks disappear, not the exact figure.
| Task | Before | After | Saved |
|---|---|---|---|
| Maintaining the compliance tracker | 3.0 h/wk | 0 h | 3.0 h/wk |
| Chasing renewals after they lapsed | 2.0 h/wk | 0.5 h/wk | 1.5 h/wk |
| Assembling evidence for an inspection | 6.0 h each | 0.5 h each | 5.5 h each |
| Re-rostering after a late-discovered expiry | 1.5 h/wk | 0 h | 1.5 h/wk |
| Weekly total (excl. inspections) | 6.5 h | 0.5 h | 6.0 h |
What this scenario usually raises.
Does TaskBit make us CQC compliant?
No system can. TaskBit holds the records, tracks the expiries and produces the evidence and audit trail; the regulatory judgement and the operational decisions stay with you. We would not claim otherwise.
Can it block a roster on an expired certificate?
Yes, and it is off by default. Turning it on is a deliberate decision because it is a hard stop, and hard stops need to be chosen rather than inherited.
What about domiciliary rounds with no signal?
Clock-ins queue offline with their true timestamp and sync later. The record shows both times.
Which plan covers this?
Documents and the compliance board are included from Core. Training matrices sit on Pro.
Test it against your own week.
Start free, or book a demo and we will build your rota into it first.
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